Retail Sales Manager
--Baby City Retail--
HIRING NOW
Retail Sales Manager - new store opening in 2026!
Locations: Dunedin and Christchurch
full-time | part-time | casual | training provided
Are you a motivated individual with a love of making customer connections, to be part of a wonderfully nurturing team as well as ensuring sales targets are hit daily? Then one of these epic roles is perfect for you to grow, grow, GROW!!! Whether you have the experience of being a manager or want to step into the world of managing OR just keen to give it your all on the retail dance floor, now’s your time to step into the exciting world of baby gear, within a supportive team environment!
In a nutshell:
As a Retail Sales Manager, you are responsible for overall store performance including customer service, sales, policy compliance, stock control, people's competency & performance, AND have a flair for store merchandising and presentation. Brand and product training is an ever-engaging cycle which you will do, along with your team! SALES is your focus, and this drives you!
You’ll be working alongside a small team and be the cheerleader for them and with them, guiding and ensuring training is at the forefront, processes are being followed and the daily tasks are met and done to perfection – all whilst ensuring our customers' needs are met and know that they will become loyal to our babycity® brand!
If this sounds like your vibe, we’d love to hear from you!
We’re all about family
As the leading New Zealand nursery retailer for parents and caregivers of babies and young children, at babycity®, we value the importance of offering only the best advice, products and brands that work for all families and their lifestyle. It’s all about promising them peace of mind, knowing their journey begins with us - instore or online.
Our babycity® culture is centred around empathy, support, friendliness, personal approach and knowledge for all. Everyone who works at babycity® is central to our success. We work hard to create this special culture where colleagues feel valued, respected, enjoy their work, understand that they make a real difference each day, while also having some fun along the way.
Our retail world is EXPANDING and we are on the hunt for superstars who are driven to make the parenting journey so much easier for our customers as well as be DRIVEN by sales! Read the full ad for all our Retail Managers and Sales Stars opportunities across New Zealand!
Responsibilities
- Managing overall store performance
- Policy compliance
- Stock control
- Store competency and performance
- Merchandising and presentation of store
Must Have
- Motivated
- Strong written communication skills
- Flexibility
- Ability to work collaboratively
- NZ Residency or valid NZ work visa
Nice to have
- Basic knowledge of spreadsheets
- Experience in baby retail
- Retail or customer service experience
Working at babycity®, you’ll have a great and supportive team working alongside you with…
- on-the-job training and mentorship from experienced professionals;
- exposure to leading brands, including globally recognised New Zealand brands;
- a supportive team environment that fosters growth and learning;
- opportunity to develop skills so you will always feel rewarded internally.
You’ll be learning and developing every day across different parts of the business, and no day is the same - we can guarantee that!
Does this sound intriguing to you? Think you can bring some agility & diverse thinking into our unique babycity® culture? Then send through your CV and cover letter! You can even chat with us by emailing direct to hr@babycity.co.nz
What we’re looking for…
Individuals with a STRONG desire to achieve sales targets, deliver world class customer experience, meet goals, and contribute to a positive team environment. This includes:
- personal presentation that is appropriate (in the babycity® uniform);
- on time for work and returns from breaks on time;
- flexibility when needed, and wherever possible;
- follows instructions, but uses initiative to achieve desired outcomes;
- supports and communicates well with enthusiasm;
- actively seeking training when required;
- enthusiasm for learning new tools and processes;
- basic knowledge of spreadsheets (Excel / Google Sheets) or a willingness to learn;
- strong written communication skills for customer interactions;
- ability to work collaboratively in a fast-paced, dynamic environment.
