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we're here to help!

Please don't hesitate to reach out to one of our knowledgeable nursery specialists

To keep our babycity customers mind at ease and to accommodate a safe and stress free journey, we are offering contactless shopping experience.

We are offering a contactless pickup shopping service to give you the option and flexibility of ordering from the comfort of your home. Simply place a call to your local babycity store and talk to one of our trained Nursery Specialists to discuss your needs. We’ll collate your order requirements and get it packed ready for you to pick up.

How contactless shopping works:

Babycity offer this contactless shopping experience to allow an extra layer of precaution to our valued babycity customers during the COVID-19 uncertainty. Allowing you the flexibility and option to collect from store or have the items delivered to your house*.

  1. You can call or request a call from your local babycity store, to chat with one of our helpful nursery specialists, who can answer any questions and help you find the products which are best suited to your family’s needs.
  2. Once you have selected your items, you can arrange payment over the phone by credit card or request a pick up time slot to come in-store to pay and pick up your items.
  3. If you do not feel comfortable with collecting your items personally, you can nominate someone to collect it for you. The nominated collectee’s name will required prior to the time of pick up, as the collectee’s ID must match the order before the product is released to them.

Please reach out to our trained Nursery Specialists. See our store contact details below:

AUCKLAND:
Albany

albany@babycity.co.nz
09 415 2243

Mt Wellington
mountwellington@babycity.co.nz
09 573 6243

TAURANGA:
Fraser Cove
tauranga@babycity.co.nz
07 579 5482

HAMILTON:
Te Rapa
terapa@babycity.co.nz
07 850 1243

WELLINGTON:
Lower Hutt

lowerhutt@babycity.co.nz
04 589 5016

Johnsonville

johnsonville@babycity.co.nz
04 473 7216

CHRISTCHURCH:
Addington
addington@babycity.co.nz
03 348 5940

*Small Delivery charges may apply